Why choose our team to manage your Investment Property
Finding the right agent can feel like a daunting process and starts with knowing the right questions to ask. Whether you are new to property investing or an old hand at it you need an agent who you can trust, who is experienced and up to date with the everchanging legislation.
Staff turnover and property management seem to go hand in hand. At Hood Estate Agents we ensure that you don’t have the irritation of never knowing who you will be dealing with next time you contact us. Our department is headed up by one of our business owners and we ensure our staff are not overworked and have the time to build strong relationships with property owners and tenants alike.
Lack of communication can be costly. Our staff work closely together, and information is communicated successfully between them so that no information is missed, you have a single phone number and email.
Co-owner of the business along with her husband Martin Hood. She brings over 20 years industry experience to her role in Property Management that incorporates Business Development and allows her an in-depth understanding of all aspects within the property management area. Having worked also in sales and administration, she has continued to develop a sharp attention to detail and strives to provide a high level of customer service to all her existing and prospective landlords and tenants. As a hard-working agent Louise, a known identity in her community will be able to share her knowledge and expertise to provide assurance and comfort to her clientele.
Louise is passionate about design which resonates with her through previous positions as a property stylist and interior decorator. Her philosophy is to offer a cheery and approachable application to a job which in turn means clients will reap the rewards of listing with an agency that will and can enhance their properties. With Louise, it doesn’t matter if you are a first-time investor or an experienced multiple homeowner, her aim is to provide you with exceptional ongoing customer service, friendly support and advice.
Truly believes in helping people in an open, honest and caring way. She is highly regarded by her loyal clientele and peers as the Senior Property Manager at Hood Estate Agents. Karlene is always prepared to go the extra mile when looking after her client’s needs. Her wide experience enables her to easily match properties and suitable tenants maximising the return for our owners which she is 110% dedicated to.
Communication between clients and their agents is a common frustration throughout the real estate industry. Karlene, however, makes it her priority to ensure her clients receive regular feedback and communication throughout every stage of the letting and management process. Karlene has many qualities but she is admired for her pleasant personality, ethical and loyal nature, energy, excellent computer and organisational skills that assist her to maintain a very high standard of work. She is very approachable and well-liked by her tenants and lessors.
Karlene has continually worked in the real estate industry since 1987 from Brisbane to Ipswich and thoroughly enjoys enriching the lives of everyone who comes in contact with her both in her personal and business life.
Charlie is an advocate of nurturing strong, mutually respectful working relationships with owners, tenants and suppliers and with 20 years’ experience in the communication sector, she prides herself on her client service skills. She believes strategic and critical thinking can be applied to all facets of her role as Property Manager and that when you encourage clear communication, decisions and solutions can be agreed and addressed quickly and efficiently.
Charlie has a natural charm when dealing with people and genuinely enjoys building relationships.